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How to update from v7 Legacy to v8.4
## _**This release is live on Alpha and Beta v8.4. Click [here][1] if you’d like to subscribe to either channel.**_ The wait is finally over! v7 users, it’s finally time to make the leap over to v8.4. Before you update and get access to the new version of Workspaces, there are some important steps to follow. Keep rea…
How to export your passwords from Shift (v7 Legacy)
Need a way to export your passwords from v7? We've got you covered! The password export function in Shift allows you to export your decrypted password data to a CSV file. Read below for our step-by-step instructions! 🔐 1. Click on Options (lower left) > Settings > Passwords > Options (top right) > select Export 2…
What to do if you are having trouble downloading Shift
This article outlines steps to take if you're having trouble downloading Shift on Mac/Windows. ## **1. Check your antivirus software** Some over-eager antivirus software will sometimes flag Shift as being dangerous in error! Check any built-in or third-party antivirus software you might have installed on your comput…
What to do if Shift Won't Update
**If you're noticing that you're constantly being prompted by Shift (every day or more) to update to the newest version, this is typically an indication that the update is not installing successfully. For context, a new update is released on average, once every 2-3 weeks. Keep reading for how to fix this!** > **You s…
How to resolve file and attachment download and upload issues
Have trouble with downloading or uploading files or attachments in Shift v8? We've got you covered! Continue reading for **5 quick solutions** you can try to resolve file and attachment issues in Shift. 📎 ## **There is currently a known issue with file and attachment uploads. [Read more here.][1]** ## **1. Ensure Sh…
How to fix download or upload issues
**If you're having issues uploading, or downloading attachments while using Shift, this article is for you.** Often, there is a system preference that must be enabled to download or upload files. Read below for OS-specific tips! 😁 ## **Mac users** 1. Choose Apple menu > **System Preferences**, then click **Securit…
How to use Shift's browser
Shift's built-in web browser is Chromium-based. There is no way to change the integrated browser in Shift. Each time you start a new search or click to open a web link in Shift, it will open in whatever email account or app instance you were originally in. Your searches and page navigations will also appear in your h…
All About Alpha and Beta Channels in Shift
Curious about Alpha and Beta channels? This article outlines who the channels are meant for as well as how to switch between them. ## **What is the Alpha channel?** The Alpha channel is the place to be if you consider yourself a power user and are more tech-savvy than the average user. Alpha is where you can go to g…
Important Update on Linux Support
Shift is constantly evolving as we strive to provide the best possible experience for our customers. As you may know, we’ve been working on a faster, sleeker, and more streamlined version of Shift (we call it v8) that has been released to our Alpha and Beta channels. [**Read more about the exciting new features v8 off…
How to download Shift for Mac
**Want to download Shift on your Mac? Awesome. You’ve come to the right place.** Before downloading, it’s important to note that we recommend you have at least** 8Gb or more of RAM **on your computer for Shift to run smoothly. To check how much you have, click the apple in the top left corner of your screen. Then s…
