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Showing articles from payment tag

Strong Customer Authentication and Shift

## **How does SCA work?** SCA requires you to re-verify the purchase before the charge is applied to your card. If you use SCA with your bank, Stripe (Shift's payment provider) will send you an email to verify your pending transaction. ![][1] After your transaction is confirmed, your Shift account will be active fo…

What to do if your payment attempt fails

If you are trying to pay for Shift and your payment fails, we are here for you! Shift uses **[Stripe][1]** for its payment platform. Payments can fail for a variety of reasons. See our list of quick tips below: 1. Make sure you are using an accepted payment method (i.e. Visa, Mastercard, American Express). Shift do…

How to find your receipt for your purchase of Shift

After you upgrade to a paid version of Shift or whenever your annual subscription renews, you'll automatically receive a copy of your receipt from support@stripe.com. [**Team Admins**][1] are the only ones who will receive a copy of the receipt. Please ensure to double-check your spam/junk folder in case it landed the…

Pricing, billing and refund policy

## **How much is Shift?** Find the latest pricing and feature breakdown for Shift **[here][1]. **All amounts listed are in USD. ## **How to purchase and accepted payment methods** You can upgrade anytime by clicking on the red Upgrade button in Shift. Our payment provider, Stripe, accepts the following methods of p…

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