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Email accounts are not loading and displaying the correct inboxes
## **Issue Summary 📄** Some email account inboxes are displaying as the wrong account inbox and are sometimes duplicates of other email account inboxes added into Shift. ## **Solution 💡** Sign out of Shift and sign back in with the Primary Shift email linked to your subscription. Check out the article below for ins…
What to do if you come across a "pulsing blue dot" when trying to sign into Shift
This article outlines what to do if you come across a continual pulsing blue dot when signing into Shift. ![][1] ## **Step #1: Hard Refresh Shift** Completing a hard refresh may resolve the issue. Press _**Ctrl Shift R**_ (Windows) or _**Cmd Shift R**_ (Mac) on your keyboard to hard refresh Shift. ## **Step #2: Ot…
How to customize app-specific settings
**Wondering where to find your app-specific settings to manage notifications and permissions? Look no further! You’ve found the right place. ** You may have noticed that your in-app settings are no longer found in your Shift settings. That's because now in V8, you can access each app/website settings directly from …
How do I change the default Google/Microsoft Service that appears in my email account?
**Wondering how to change the Google/Microsoft Service that appears as the default option in the top right corner of your email account in Shift v8? Simply long or deep click the upper right corner to change the service! **Continue reading for full step-by-step instructions 🌈 ## **How to change the service** In your…
What do you if you're having an issue with an email in Shift
This article outlines troubleshooting steps for the following issues: * My email will not load or login * My email view is partially blank or fully blank * I'm seeing a "400 error" message from Google ## **Step #1: Update to the latest version of Shift** Fixes and updates are released every few weeks! If it's…
Using Emails in Shift
Curious about how to add and manage your multiple email accounts in Shift? Add any Gmail email that's hosted by Google, or Outlook and Office 365 hosted by Microsoft as accounts in Shift. When you add an email account, Shift will automatically pull in the calendar and Drive for that specific email account (located in…
Primary Shift Account: how to sign out of Shift
Are you unexpectedly being prompted to upgrade? You might have signed into Shift with the wrong email! Learn how to determine what account you're signed into Shift with and how to sign out. 👩🎓 ## **How to find out what email you're signed into Shift with** The main email you first used to sign in to Shift will be y…
Does Shift combine my calendars and inboxes into a single view?
Shift allows you to incorporate all your email accounts, apps, and websites you use the most into one place. **You might be wondering: does Shift have a feature that combines all my inboxes and calendars for each into a single view? The answer is no!** In fact, Shift does the opposite. Let us explain... 💡 Within each…
How to use the Outlook Web App for Exchange emails
**Wondering how to add your email to Shift if it's an Exchange account? You just have to use an app! Learn more here.** If you have an Exchange account, you can add your email to Shift by using the Outlook Web App! 😎 Just click the "+" in the lower-left corner, select "Add Application" and search for the Outlook Web …
How to use your non-Gmail and non-Outlook emails in Shift
**Have a Yahoo, iCloud/Apple Mail, Zoho, Proton, or Exchange-based email? We have web apps you can use to connect these emails to your Shift setup! Continue reading to find out how!** To add an app that connects your non-Gmail or Outlook email, simply click the "+" in the lower-left corner and select "Add Application…
