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Showing articles from tryshift pricing tag

How to manage your team members

In Shift Ultra, all subscription management, including for your team is done via the Online Account Portal! Follow our easy steps below to manage your team via the portal: 1. Head to **[tryshift.com/account][1]** 2. Sign in with your Primary Shift Account 3. Click on the Teams tab on the left-hand side to manag…

What to do if your payment attempt fails

If you are trying to pay for Shift and your payment fails, we are here for you! Shift uses **[Stripe][1]** as its payment platform. Payments can fail for a variety of reasons. See our list of quick tips below: 1. Make sure you are using an accepted payment method (i.e. Visa, Mastercard, American Express). Shift doe…

How to remove Sent with Shift

Wondering how to remove Sent with Shift from your email signature? With a paid Shift subscription, this setting gets turned off automatically (you may just need to refresh your inbox - press _**Ctrl Shift R **_or _**Cmd Shift R**_ on your keyboard to do that). If you're a free user of Shift, Sent with Shift cannot be …

How to find your subscription renewal date

**Wondering how to find your renewal date or how often your subscription renews? Keep reading here.** **All subscriptions to Shift are billed on an annual basis. **Your subscription will renew automatically so there is no interruption of service. Your subscription renews on the card that was last saved on file. ## *…

Strong Customer Authentication and Shift

**Wondering how Strong Customer Authentication works, or if you are affected by it? Keep reading!** ## **How does SCA work?** SCA requires you to re-verify the purchase before the charge is applied to your card. If you use SCA with your bank, Stripe (Shift's payment provider) will send you an email to verify your pe…

Shift Student Discount

Shift is proud to offer a 30% discount to all students to ensure you can stay organized and reach new heights at school! 📚 If you're a student, this discount is for you. Not only will Shift support you throughout your educational journey but through your professional career as well. This means that your 30% off discou…

Shift Educator discount

At Shift, we are excited to offer a 30% discount to all educators. If you are a faculty member, instructor, or staff at an educational organization, this discount is for you! 🍎🍏🍎 Follow our simple steps below to apply: 1. Download Shift and create an account: **[Download Shift here][1]** 2. Complete our applicati…

How to apply for a refund

**Wondering if you are eligible for a refund? Or how you can go about requesting one? Keep on reading. ** ## **Refund policy** As paying user of Shift, you're entitled to a full refund if falling within** the first 14 days after the subscription charge. **Partial refunds are not possible if you're outside of the 14-…

How to update your payment information

**Trying to change the credit card on your file? Or any other billing info? You’ve come to the right place. ** Your paid Shift subscription (Advanced and Teams) occurs annually. The credit card you last used to purchase a subscription will be the card that automatically gets charged upon your annual renewal. You can …

Shift Non-Profit discount

At Shift, we are proud to offer a 30% discount for customers that work for a registered non-profit organization. Not only will we support you in your first year of using Shift, but on an ongoing basis. This means that your 30% off discount will carry forward as you continue this important work 🤗. Follow our simple ste…

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