All about Auto-Launch in Shift
**This article will walk you through Auto-Launch; what it is and how to turn it on or off** ## **What is Auto-Launch?** As the name suggests, Auto-Launch is a feature (turned ON by default) that will automatically launch Shift when you start up your computer. ## **How do I turn Auto-Launch off?** You can turn this…
How to fix download or upload issues
**If you're having issues uploading, or downloading attachments while using Shift, this article is for you.** Often, there is a system preference that must be enabled to download or upload files. Read below for OS-specific tips! 😁 ## **Mac users** 1. Choose Apple menu > **System Preferences**, then click **Securit…
What to do if Shift Won't Update
**If you're noticing that you're constantly being prompted by Shift (every day or more) to update to the newest version, this is typically an indication that the update is not installing successfully. For context, a new update is released on average, once every 2-3 weeks. Keep reading for how to fix this!** > **You s…
What to do if you are having trouble downloading Shift
This article outlines steps to take if you're having trouble downloading Shift on Mac/Windows. ## **1. Check your antivirus software** Some over-eager antivirus software will sometimes flag Shift as being dangerous in error! Check any built-in or third-party antivirus software you might have installed on your comput…
How to check for Shift updates
**Wondering what version of Shift you are running or if there’s an update available? Learn how to check here!** You can check what version of Shift you're running at any point in time. While Shift does not perform automatic updates in the background, you will always be prompted to update when a new version becomes av…
What to do if Shift is crashing
The following steps will help remedy crash behavior which includes a blank Shift screen when trying to open Shift (see screenshot below) and closing after a few seconds. > **This also helps with the issue of Shift crashing at the login page, or crashing while managing opened tabs.** ![][1] ## **1. Uninstall Shift**…
How to use Shift's browser
Shift's built-in web browser is Chromium-based. There is no way to change the integrated browser in Shift. Each time you start a new search or click to open a web link in Shift, it will open in whatever email account or app instance you were originally in. Your searches and page navigations will also appear in your h…
How to uninstall Shift from your computer (Mac)
**If you're uninstalling Shift because you encountered an issue, please reach out to us [here][1]! Our support team would love to help troubleshoot any issues or answer any questions you might have. Or, if you're uninstalling for other reasons, here are the steps for a Mac!** Follow our quick steps below for how to u…
All About the Shift Beta Channel
## **What is the Beta channel?** Do you consider yourself a pioneer or power user of software? Do you get enjoyment out of providing support and product teams with valuable feedback? Then the Beta channel is the place to be! On Beta, you'll have early access to the newest features and bug fixes. Beta is the first pla…
How to clear your browser cache, cookies, and history in Shift
**Need to clear your browser, cookies, or history? On a Shift wide basis, or an individual app basis? This article covers it all! ** ## **What happens when you clear browsing data in Shift?** When you clear your cache or cookies, you will be logged out of your Primary Shift Email Account. You will also be logged out…
