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Showing articles from v8 tag

How to manage your team members (Shift v8)

In v8, all subscription management, including for your team is done via the Online Account Portal! Follow our easy steps below to manage your team via the portal: 1. Head to **[tryshift.com/account][1]** 2. Sign in with your Primary Shift Account 3. Click on the Teams tab on the left-hand side to manage your te…

What to do if you forgot or were unable to export your passwords from v7

Did you forget or were unable to export your v7 passwords? Wondering how to get your v7 passwords into v8? Follow the steps below: 1. Uninstall v8 from your computer (Mac instructions, [**here**][1]. Windows instructions, [**here**][2]) 2. Download Shift v7 from our website ([https://tryshift.com/download][3]) …

How to manage camera, microphone, screen sharing, and other permissions (Shift v8)

Wondering how to customize the camera, microphone, notification, and other permissions for Shift v8? In Shift v8, you can control and customize permissions for all the items you've added to your sidebar. Continue reading for our quick guide to permissions😎 ## **How to manage permissions in Shift v8** Your permission…

How to uninstall Shift from your computer (Windows, v8)

If you're uninstalling Shift v8 because you encountered an issue, please reach out! Our support team would love to help troubleshoot any issues or answer any questions you might have. Follow our quick steps below for how to uninstall Shift from your PC: 1. Ensure Shift is fully closed and not running 2. Open Se…

How to differentiate between v7 and v8 if both are installed

When you update to Shift v8, that becomes the latest version of Shift to use! As an Alpha user, you will have the ability for a short period to re-download v7 from our website. If you re-download v7 from the website before uninstalling v8, you will have two instances of Shift on your computer: one for Shift v8 (the n…

What to do if Shift is fully blank, unresponsive, or crashing (Windows, Shift v8)

## **The problem** If you're a Windows user and experiencing any of the following, this article is for you: * Multiple emails or apps are showing blank or partially blank screens * Shift is fully blank * Shift is not launching or continuously becomes unresponsive * Shift is continuously crashing > **Note: i…

What to do if Shift is fully blank, unresponsive, or crashing (Mac, Shift v8)

## **The problem** If you're a Mac user and experiencing any of the following, this article is for you: * Multiple emails or apps are showing blank or partially blank screens * Shift is fully blank * Shift is not launching or continuously becomes unresponsive * Shift is continuously crashing > **Note: if Sh…

How to uninstall Shift from your computer (Mac, v8)

If you're uninstalling Shift v8 because you encountered an issue, please reach out to us [here][1]! Our support team would love to help troubleshoot any issues or answer any questions you might have. Follow our quick steps below for how to uninstall Shift from your Mac: 1. Ensure Shift is fully closed and not runn…

Important Update on Linux Support

Shift is constantly evolving as we strive to provide the best possible experience for our customers. As you may know, we’ve been working on a faster, sleeker, and more streamlined version of Shift (we call it v8) that has been released to our Alpha and Beta channels. [**Read more about the exciting new features v8 off…

How to update from Shift v7, to Shift v8

Learn about what the v8 update process looks like, and things to watch out for before you update. During the update process, you'll be presented with several pop-ups. The screenshotted pop-ups included in this article will appear for both Mac and Windows users. A full video walkthrough is available at the end of this …

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