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Showing articles from gmail tag

Email accounts are not loading and displaying the correct inboxes

## **Issue Summary 📄** Some users are coming across an issue where email accounts are displaying the wrong inbox, or are duplicates of other inboxes that were added into Shift. The behavior appears as though some email accounts are "overriding and taking over", or crossing over to other email accounts. ## **Status: …

What to do if you come across a "pulsing blue dot" when trying to sign into Shift

This article outlines what to do if you come across a continual pulsing blue dot when signing into Shift. ![][1] ## **Step #1: Hard Refresh Shift** Completing a hard refresh may resolve the issue. Press _**Ctrl Shift R**_ (Windows) or _**Cmd Shift R**_ (Mac) on your keyboard to hard refresh Shift. ## **Step #2: Ot…

What to do if you're seeing an "400: That's an error" message when accessing a Gmail account within Shift

If you're seeing a "400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know." message when accessing one of your Gmail accounts within Shift, this is indicative that there is an issue with the URL handling. Keep reading for more information and …

How do I change the default Google/Microsoft Service that appears in my email account?

**Wondering how to change the Google/Microsoft Service that appears as the default option in the top right corner of your email account in Shift v8? Simply long or deep click the upper right corner to change the service! **Continue reading for full step-by-step instructions 🌈 ## **How to change the service** In your…

How to customize app-specific settings

**Wondering where to find your app-specific settings to manage notifications and permissions? Look no further! You’ve found the right place. ** You may have noticed that your in-app settings are no longer found in your Shift settings. That's because now in V8, you can access each app/website settings directly from …

Using Shared Mailboxes in Shift

**Do you have a shared or collaborative inbox that you'd like to access in Shift? This is possible! Keep reading this article to learn how. ** A Shared Mailbox is a single inbox that allows multiple users to monitor and send emails from a single email address 🤝. Shared mailboxes do not have a specific username and pa…

What do you if you're having an issue with an email in Shift

This article outlines troubleshooting steps for the following issues: * My email will not load or login * My email view is partially blank or fully blank * I'm seeing a "400 error" message from Google ## **Step #1: Update to the latest version of Shift** Fixes and updates are released every few weeks! If it's…

About Privacy and Security in Shift

**Curious or worried about how secure Shift is? Or wondering why Shift requires access? Well, worry no more! This article explains it all. ** Here at Shift, we take privacy and security very seriously. Right off the bat, we want you to know that none of what is contained within the emails and apps you add to Shift …

Does Shift combine my calendars and inboxes into a single view?

Shift allows you to add all your email accounts, calendars, and apps into one centralized place. Within each [**supported email account**][1] you add to Shift, by default, the email, calendar, and drive services are added for each. A big advantage of having your accounts completely separated is that through notificat…

How to use your non-Gmail and non-Outlook emails in Shift

**Have a Yahoo, iCloud/Apple Mail, Zoho, Proton, or Exchange-based email? We have web apps you can use to connect these emails to your Shift setup! Continue reading to find out how!** To add an app that connects your non-Gmail or Outlook email, simply click the "+" in the lower-left corner and select "Add Application…

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