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What to do if your payment attempt fails

If you are trying to pay for Shift and your payment fails, we are here for you! Shift uses **[Stripe][1]** for its payment platform. Payments can fail for a variety of reasons. See our list of quick tips below: 1. Make sure you are using an accepted payment method (i.e. Visa, Mastercard, American Express). Shift do…

How to update your payment information

Your paid Shift subscription (Advanced and Teams) occurs annually. If you would like to update your account payment details before a payment, follow our simple steps below! 💳 1. Go to Options (lower left corner) > Settings > Billing 2. Click on "Update Payment Details" An Update Details page should open in your …

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