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What to do if you're seeing an "Access Blocked: Shift's request is invalid" error message
If you're running an outdated version of Shift, you may come across the following error message: _Access blocked: Shift's request is invalid_ _You can't sign in because Shift sent an invalid request_ _Error 400: invalid_request_ ![][1] ## ## ## ## ## ## ## **Solution: Update Shift** We know, we know, you'r…
What to do if you come across a "pulsing blue dot" when trying to sign into Shift
This article outlines what to do if you come across a continual pulsing blue dot when signing into Shift. ![][1] ## **Step #1: Hard Refresh Shift** Completing a hard refresh may resolve the issue. Press _**Ctrl Shift R**_ (Windows) or _**Cmd Shift R**_ (Mac) on your keyboard to hard refresh Shift. ## **Step #2: Ot…
Using Shared Mailboxes in Shift
**Do you have a shared or collaborative inbox that you'd like to access in Shift? This is possible! Keep reading this article to learn how. ** A Shared Mailbox is a single inbox that allows multiple users to monitor and send emails from a single email address 🤝. Shared mailboxes do not have a specific username and pa…
How to use delegated emails in Shift
**Do you have a delegated email that you’d like to be able to access in Shift? Continue reading this article to learn how!** This article will walk you through the ins and outs of using delegated emails in Shift. While it's not possible to add a delegated email to your sidebar (unless you have the full login credenti…
What do you if you're having an issue with an email in Shift
This article outlines troubleshooting steps for the following issues: * My email will not load or login * My email view is partially blank or fully blank * I'm seeing a "400 error" message from Google ## **Step #1: Update to the latest version of Shift** Fixes and updates are released every few weeks! If it's…
About Privacy and Security in Shift
**Curious or worried about how secure Shift is? Or wondering why Shift requires access? Well, worry no more! This article explains it all. ** Here at Shift, we take privacy and security very seriously. Right off the bat, we want you to know that none of what is contained within the emails and apps you add to Shift …
What to do if you're seeing an "400: That's an error" message when accessing a Gmail account within Shift
If you're seeing a "400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know." message when accessing one of your Gmail accounts within Shift, this is indicative that there is an issue with the URL handling. Keep reading for more information and …
Does Shift combine my calendars and inboxes into a single view?
Shift allows you to add all your email accounts, calendars, and apps into one centralized place. Within each [**supported email account**][1] you add to Shift, by default, the email, calendar, and drive services are added for each. A big advantage of having your accounts completely separated is that through notificat…
How to use the Outlook Web App for Exchange emails
**Wondering how to add your email to Shift if it's an Exchange account? You just have to use an app! Learn more here.** If you have an Exchange account, you can add your email to Shift by using the Outlook Web App! 😎 Just click the "+" in the lower-left corner, select "Add Application" and search for the Outlook Web …
How to use your non-Gmail and non-Outlook emails in Shift
**Have a Yahoo, iCloud/Apple Mail, Zoho, Proton, or Exchange-based email? We have web apps you can use to connect these emails to your Shift setup! Continue reading to find out how!** To add an app that connects your non-Gmail or Outlook email, simply click the "+" in the lower-left corner and select "Add Application…
