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Help & Troubleshooting
Help & Troubleshooting
Articles
How to optimize performance via hardware acceleration
What to do if you're seeing an "Authorization Error" or "Admin approval" message when accessing a Gmail account within Shift
Why did I lose my history and opened web tabs?
What to do if you had a recent domain or other email change
How to unsubscribing from or subscribing to Shift emails
What to do if you forgot or were unable to export your passwords from v7
How to contact Shift support
Primary Shift Account: how to sign out of Shift
What to do if you encounter display issues
How to uninstall Shift from your computer (Windows)
How to uninstall Shift from your computer (Mac)
What to do if you are having trouble downloading Shift
What to do if you're seeing an error on the add application page
How to delete an account from your setup
How to fix display or zoom issues in your Shift
Troubleshooting tips: How to perform a partial and full app data reset (Windows)
Troubleshooting tips: How to perform a partial and full app data reset (Mac)
What to do if you're having an issue with one of your web apps
What do you if you're having an issue with an email in Shift
How to delete your Shift account
How to access your paid features if you're suddenly asked to upgrade
What to do if you can't find an extension in the Chrome library
What to do if you come across a "pulsing blue dot" when trying to sign into Shift
What to do for camera, microphone, screen sharing, and other permission issues
Troubleshooting basics
What to do if you keep getting logged out
What to do if you encounter performance issues
Does Shift offer a free trial?
What to do if you're having an issue with an extension in Shift
How to fix download or upload issues
How to check for Shift updates
How to clear your browser cache, cookies, and history in Shift
What to do if you're having issues with desktop notifications in Shift
What to do if my Gmail is not syncing across my phone and Shift
Why Does my Email Show a Badge when I Don't Have Any Unread Emails?
Where did the expanded sidebar go?
How do I get to the settings page?
Why do my apps sometimes change order randomly?
How can I add an email to my setup?
How to resolve file and attachment download and upload issues
How to fix Keyboard shortcut issues in Shift
What to do if you're seeing an "400: That's an error" message when accessing a Gmail account within Shift
What to do if Shift is crashing
What to do if you're seeing an "Access Blocked: Shift's request is invalid" error message
Sometimes clicking on a link opens in Shift, and sometimes shows a suggestion. Can I change this behavior?
Can I use an older version of Shift?
What to do if you run into a "problem communicating with the Shift servers" error
What to do if Shift Won't Update
Why is my email sometimes showing an app or something else instead of my email when I click on it in my sidebar?