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Home > Help & Troubleshooting > What to do if you're seeing an "Access Blocked: Shift's request is invalid" error message
What to do if you're seeing an "Access Blocked: Shift's request is invalid" error message
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If you're running an outdated version of Shift, you may come across the following error message:

 

Access blocked: Shift's request is invalid

You can't sign in because Shift sent an invalid request

Error 400: invalid_request

 

 

 

 

 

 

 

 

Solution: Update Shift

We know, we know, you're not into updates. We get it. In this case, you need to update so you can continue to use your emails in Shift. Click here to update to the latest version of Shift Ultra.


What's next?

Find answers to other common questions and issues here.

 

Need further assistance? Get in touch with our support team here.

 

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