Issue Summary 📄

Some users are coming across an issue where email accounts are displaying the wrong inbox, or are duplicates of other inboxes that were added into Shift. The behavior appears as though some email accounts are "overriding and taking over", or crossing over to other email accounts.

Temporary Workaround💡

A potential fix has been released to the Alpha channel. Please download the latest Alpha version of Shift. Click here to download Alpha. 

Simply click Alpha on the left-hand side of the page.

Status: Investigating 👀

Our Development Team is currently investigating a permanent fix for the issue. This page will be updated as progress is made, and impacted users who reached out to Support will be notified once a fix is deployed.

What's next?

Check out other known issues here.

Need more help? Reach out to our support team anytime!