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Home > Known Issues > Audio playback is not functioning
Audio playback is not functioning
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Issue Summary 📄

Some users have come across that audio playback (e.g. Spotify, YouTube Music, Dropbox) is not working Shift. Specifically, Mac users have been reporting this issue after updating their devices to the latest Ventura 13 OS.



Status: Investigating 🛠

Our Product and Development teams are currently working on possible solutions. Check back here for the latest updates.


What's next?

Read about more known issues here.


Need some assistance? Reach out to our support here.

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