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Home > Known Issues > Email accounts are not loading and displaying the correct inboxes
Email accounts are not loading and displaying the correct inboxes
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Issue Summary 📄

Some email account inboxes are displaying as the wrong account inbox and are sometimes duplicates of other email account inboxes added into Shift.  

 

Solution 💡

Sign out of Shift and sign back in with the Primary Shift email linked to your subscription. Check out the article below for instructions on how to sign out of Shift:

 

How to sign out of Shift

 

Status: Investigating 👀

Our Development Team is investigating this issue. We'll update this page as progress is made.

 


What's next?

Check out other known issues here.

 

Still need help? Reach out to our support team anytime!

 

 

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