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Home > Account, Billing, & Payments > Primary Shift Account: how to sign out of Shift
Primary Shift Account: how to sign out of Shift
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Are you unexpectedly being prompted to upgrade? You might have signed into Shift with the wrong email! Learn how to determine what account you're signed into Shift with and how to sign out. 👩‍🎓

 

How to find out what email you're signed into Shift with

The main email you first used to sign into Shift will be your Primary Shift Account. Your Primary Shift account will always have the words Primary Shift Account underneath it when you hover your mouse over it in your sidebar. Your Primary account is usually the account at the top of your list (unless you've moved it down):

 

 

How to sign out of Shift (Mac)

  1. With Shift open and in focus, go to the upper left corner of your screen and click on “Shift” next to the Apple menu
  2. Click “Sign out of Shift” and follow the prompt

NOTE: When you sign out of Shift, your local data will be cleared, including your browsing history, settings, bookmarks, passwords, and Chrome extensions. You will need to re-authenticate all your added emails and apps after signing in again.

 

How to sign out of Shift (Windows)

  1. Click the three horizontal lines in the upper left corner
  2. Click "Application" from the drop-down menu
  3. Click "Sign out of Shift" and follow the prompt

NOTE: When you sign out of Shift, your local data will be cleared, including your browsing history, settings, bookmarks, passwords, and Chrome extensions. You will need to re-authenticate all your added emails and apps after signing in again.

 


What's next?

Unexpectedly being prompted to upgrade? Check out our quick guide here.

 

Recent domain or other email change? We can help! Head here.

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