What is a Primary Shift account?
Your Primary Shift Account is the email you used to create your Shift account. The password you use to log into your Shift account is the same as the password you use to log into your email on the web. No need to have to remember yet another password! All important account updates, Shift news, and feature announcements will be sent here too if you choose to opt-in. 💌
Your Primary Shift Account can be Gmail/GSuite (hosted by Google) or Outlook.com/Office 365 (hosted by Microsoft, non-exchange accounts). If you log in with the wrong Primary, a new Shift account will get created with the email you used to log in. You can change your Primary Shift Account to a different email anytime (see how below 👇).
Make sure you use your correct Primary to log into your Shift account on another computer! Read more about how to use Shift on multiple computers here.
Accidentally signed in using the wrong email? Learn how to sign out of Shift here.
How to change your Primary Shift Account
Open Shift and click on the Options (lower-left corner) > Settings > Accounts
- Click to expand the account you want to change your Primary Shift Account to, and then click "Set As Primary Account"
Recent domain change or having other issues changing your Primary Shift Account? Read here.