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Home > Known Issues > Issue with drag and drop into Shift
Issue with drag and drop into Shift
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Issue Summary #1 📄

If you have noticed that you can't drag and drop a file into Shift, it is most likely because it's getting caught on another app in your sidebar on the way into Shift. If you drag it over the top of another application or account in your sidebar, the file will not upload into Shift. 


Workaround: Make sure you drag the file through empty space  - not over an app or email.



Status: fix request submitted 

A fix request for this issue has been submitted and prioritized with our Product and Development teams. Check back here for the latest updates. If you've submitted a support ticket for this issue, we'll send you a note as soon as the fix is available for download.

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