You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Home > Known Issues > Microphone not working on Microsoft Teams for Mac users
Microphone not working on Microsoft Teams for Mac users
print icon

Issue Summary¬†ūüďĄ

Mac users will not be able to use their microphone in the Microsoft Teams app in Shift. When attending a meeting in Teams, Mac users are able to use the camera, but the microphone doesn't transfer any audio.



Status:¬†Fix request submitted with development¬†‚Ź≥

Our development team is actively working on a fix for this issue. A timeline for a potential fix is not yet known.


Temporary Workaround¬†ūüí°

There is a temporary workaround that solves the issue. After you see the pop-up that says "Are you sure you don't want audio or video" press Cmd R (Mac) or Cntrl R (Windows) and that should refresh the Teams page and give Teams access to your microphone. 


What's next?

Check out the latest Stable release notes here.


Read about more known issues here.


Need some technical assistance? Head to our Help & FAQ section.

0 out of 0 found this helpful

scroll to top icon