You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > Known Issues > Mailto links do not launch a new compose window or populate the recipient
Mailto links do not launch a new compose window or populate the recipient
print icon

Issue Summary 📄

When clicking on an email address or mailto link, and Shift is also set as your default email client, you may have noticed that after you select your email, a new compose window doesn't open, or if it does, the recipient's email is not populated automatically.

 

Status: Fix request submitted with development ⏳

Requests have been submitted with our development team and they are investigating. A timeline for a potential fix is not yet known.

 

Temporary Workaround 💡

Unfortunately, there are no known workarounds for this issue, aside from manually populating the email recipient manually😔

 


What's next?

Check out the latest Stable release notes here.

 

Read about more known issues here.

 

Need some technical assistance? Head to our Help & FAQ section.

 

Feedback
0 out of 1 found this helpful

scroll to top icon