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Home > Help & Frequently Asked Questions > Why am I seeing a permission pop-up in Shift?
Why am I seeing a permission pop-up in Shift?
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The pop-up window you're seeing is permission handling within Shift. For example, when you click a link that requires access to your webcam or would normally launch an external application, a permission window will pop prompting you to allow or block it.

 

What to do if you clicked "Block" or exited out of the pop-up

If you accidentally clicked "Block" or exited out of the pop-up, you'll just need to fully close and reload Shift for the permission window to pop again. To hard refresh Shift please follow the instructions below dependent on your operating system:

 

Mac: Cmd + Shift + R

Windows/Linux: Ctrl + Shift + R 
 


What's next?

Browse other frequently asked questions here.

 

Need help?

Get in touch with our support team here.

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