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Home > Known Issues > Duplicate audio issue
Duplicate audio issue
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Issue Summary 📄

When clicking on a YouTube or other media link to a new web tab in Shift, the audio will start to play twice.

 

Status: Fix request submitted with development ⏳

Requests have been submitted with our development team and they are investigating. A timeline for a potential fix is not yet known.

 

Temporary Workaround 💡

To stop the duplicate audio playing, close down the web tab and hard refresh Shift by pressing Cmd Shift R or Ctrl Shift R on your keyboard. You can then right-click on the link and select Open Link in New Tab from the context menu to prevent the duplicated audio from starting:

 

 

 


What's next?

Read about the latest fixes and features here.

 

Browse more solutions to common issues here.

 

Need help?

Get in touch with our support team here.

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