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Home > Known Issues > File and attachment drag and drop issue
File and attachment drag and drop issue
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Issue Summary 📄

There's a known issue where dragging and dropping file uploads or attachments does not work in Shift. If you try to drag and drop a file to add it as an attachment in an email or messaging app, the file won't upload 😥


Status: Fix request submitted with development ⏳

Requests have been submitted with our development team and they are investigating. A timeline for a potential fix is not yet known.


Temporary Workaround 💡

Attach a file by clicking on the attach or upload button from your email or app in Shift rather than using the drag and drop method.

What's next?

Read about the latest fixes and features here.


Browse more solutions to common issues here.


Need help?

Get in touch with our support team here.

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