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Home > Known Issues > Issue with the Shift Windows tray icon
Issue with the Shift Windows tray icon
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Issue Summary 📄

If you're a Windows user and have your minimize to tray setting turned on, you might have noticed a couple of issues. The most common is that the icon is unresponsive when clicked, does not display a notification dot when there are new messages, or the icon can sometimes appear distorted. When distorted, the tray icon will also not show new notifications:

 

 

Status: Fix request submitted with development ⏳

A request has been submitted to our development team for this issue. Work has not yet begun, and a timeline is not yet known. Unfortunately, there are no known workarounds 😔

 


What's next?

Read about more known issues here.

 

Need help?

Get in touch with our support team here.

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