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Home > Privacy & Security > Shift Privacy Policy FAQ
Shift Privacy Policy FAQ
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By using Shift, you agree to Shift's Privacy Policy. Read on for answers to some frequently asked questions. 🧠


Will my email, contact, calendar, or drive information be shared with Shift's servers, employees, or data partners?

No. Never. Read more about each permissions in the sign-in process here.


Why does Shift ask for access?

Simply: for API access. When you allow access to these permissions or "scopes", this provides the Shift desktop application on your computer access to Google's APIs to access your account on your behalf. In other words, this simply allows your email, calendar, and Drive services to work in the Shift desktop application. This access and the information within each service is strictly local to the Shift desktop application on your computer. None of the information contained in any of these services, including what is rendered within each service is ever sent to or stored on Shift's servers, accessible to Shift employees, or sold or shared with Shift's data partners. 



Does Shift sell data to third parties?

No. We do not sell, trade, or rent any personal or anonymous data to third parties, other than the licensed third-party applications it has relationships with, including:

  • Datadog (Application Monitoring Services)
  • Facebook (Advertising Services)
  • Facebook Custom Audience (Remarketing and Behavioral Targeting)
  • Google Analytics (Traffic/Campaign Monitoring Services)
  • Google Adwords (Advertising Services)
  • Google Similar Audiences for Search (Remarketing and Behavioral Targeting)
  • (Email/Marketing Communication Services)
  • Sendgrid (Email/Marketing Communication Services)
  • HappyFox (Customer Support Services)
  • Mixpanel (Application Monitoring Services)

Why does Shift collect and store information about me?

We want to make the website and our software as useful to our customers and potential customers as possible. The data we collect is primarily used for market research purposes and for analysis to help improve the software. We may contact you about issues you might have encountered, send you updates and other important information, communicate with you about products and services, etc.


What data about me is collected and stored on Shift's servers?

We may collect personal and anonymous data whenever you: access the website, download/use Shift in any way, as well as when you send us information or communications. Examples of this data include your name, phone number, physical address, Internet Protocol (IP) address, geographic location or geolocation, account name, credit card information, email address, email type, your application data (such as settings and application preferences), etc.


Can I request that my data be deleted?

Yes. Anytime. Read more about how you can delete your account here.


What's next?

View Shift's full privacy policy here.


Learn more about Privacy and Security in Shift here.

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