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Home > Known Issues 🛠 > Why does Salesforce notification and app dropdowns cause an error?
Why does Salesforce notification and app dropdowns cause an error? print icon

Issue Summary 📄

Sometimes, when trying to access the notifications options in the upper right corner, or clicking on the apps menu in the upper left corner in Salesforce, you may see either a small Javascript error in the lower left, or a Sorry to interrupt error pop up:

 

The reason this happens is due to the way Shift handles some links and the interaction between the Salesforce app and Electron, the framework Shift is built on.

 

Status: Technical Limitation ⏳

At this time, this is a technical limitation in Shift and a timeline of when this capability might be integrated is unknown.

 

Temporary Workaround 💡

Use Salesforce through the web app outside of Shift to access these elements.

 


What's next?

Read about the latest fixes and features here.

 

Browse more solutions to common issues here.

 

Need help?

Get in touch with our support team here.

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