Dec 16, 2022
If you encounter any display issues in Shift, particularly if you use customized visual settings on your computer, you can try the below suggestions to resolve the issue.
Hard Refresh
Sometimes a display or visual error will occur because of an issue with old data. When this is the case, a hard reload of Shift will usually resolve it. To do so, press Cmd Shift R or Ctrl Shift R on your keyboard.
Known Issues
Are you experiencing a visual display issue due to a WebGl error message? Check out this known issues article.
Or are you experiencing a video playback issue? Check out this article.
What's next?
Find answers to other common questions here.
Need help?
Get in touch with our support team here.