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Home > Getting Started > App Notification Management
App Notification Management
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When we talk about "notifications" for apps you've added in Shift, we are referring to 3 main types:


  1. Badges (red numbers you see in the corners of your apps, as well as on the Shift icon in your taskbar or dock)
  2. Desktop notifications (the card pop-ups that appear on your screen)
  3. Notification sounds (the sounds that accompany desktop notifications)

To always receive notifications for apps, ensure Auto-Hibernate is turned OFF. If Auto-hibernate is turned ON, you will not get up to date notifications. Read more here.


Auto-hibernate and how it impacts your notifications

Auto-hibernate is a feature, turned ON by default, designed to optimize performance by "snoozing" apps that have not been clicked into for a while. Subsequently, when an app enters a "snoozed" or "hibernated" state, you will not be notified (badge and/or banner) when a new notification comes in. We recommend doing the following:


  • For any messaging applications (e.g. Slack, Instagram, Messenger, etc...) that you want to receive notifications for in real-time, turn auto-hibernate OFF
  • Whenever you hard-refresh (Command/Control Shift R), reset your application data, or login/out of Shift, click once into each of your applications to wake them up (even if auto-hibernate has been turned OFF)


How to manage Badges

Manage your unread badges that sit over your apps in your sidebar by heading into your settings:


  1. Go to Options (lower left corner) > Settings > Apps > Installed Apps
  2. Under the Show Badge column, toggle it ON or OFF for each app


You can also right-click on your apps in your sidebar for quick access to badge settings


If you turn off badges for apps, the total unread count displayed in the Shift icon in your taskbar or dock will still count the number of unread messages, even though a badge won't display over the app in the sidebar


The badge displayed in your Shift taskbar or dock icon is the total of the unread badges you have across your added emails and apps.


How to manage Desktop Notifications

Manage the desktop pop-ups that appear for your apps by heading into your settings:


  1. Go to Options (lower left corner) > Settings > General > Functionality > scroll to find Show notifications (towards the bottom)
  2. Toggle this ON or OFF. This global setting will take priority over your individual settings, meaning:
    1. If you toggle this OFF, you will not receive desktop notifications at all
    2. If you toggle this ON, you can still turn off desktop notifications for individual accounts



To manage desktop notifications on an individual app level:


  1. Go to Options (lower left corner) > Settings > Apps > Installed Apps
  2. Under the Notifications column, toggle it ON or OFF for each app



How to manage Notification sounds

You must disable desktop notifications (see above) to disable notification sounds for your apps. Desktop notifications and notification sounds are the same. If one is disabled, the other will be as well.

There are some apps that have their own native sounds, which may not be disabled, even though your notifications are turned off. Examples of these apps include Slack, Facebook, Messenger, WhatsApp, and others. Head into these apps individually to disable these sounds.



What's next?

Learn about managing notifications for emails here.


Learn how to use the Mute Notifications feature here.


Learn more and complete your setup using our Getting Started section here.

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