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Home > Account, Billing, & Payments 💸 > What should I do if I'm having an issue canceling my subscription?
What should I do if I'm having an issue canceling my subscription? print icon

If you are encountering an issue canceling your Shift Advanced subscription in Shift, here are a few quick tips that can help:

 

  • Download the Latest Version of Shift here
  • Reset your application data to ensure your connection is properly synced with Shift's servers
    • Head into Options (lower left corner) > Settings > General > Reset application data
    • Log back into Shift using your Primary Shift Account

If you're still encountering any issues, please get in touch with our support team by clicking on "Submit Ticket" on the upper-right hand corner of this page and our team will be happy to assist you.

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