If you are running an older version of Shift, it is common to encounter issues canceling your subscription. If you get an error when trying to cancel, here are a few quick tips that can help:

1. Download the Latest Version of Shift here
2. Reset your application data to ensure your connection is properly synced with Shift's servers
   1. Head into Options (lower left corner) > Settings > General > Reset application data
   2. Log back into Shift using your Primary Shift Account

What's next?

Review Shift's Pricing, Billing & Refund Policy here.

Need help?

Get in touch with our support team here.