Your team Admin is the only person who can purchase and manage your team's licenses in Shift as well as update payment and annual subscription preferences. They are also the main point of contact for the Team's account. Each Shift team can have one admin per team account.
If you would like to change the team Admin, here's what you'll need to do:
- Decide who your new team admin should be and ensure they create a Shift Account
- Have proof of payment ready (provide either a copy of an invoice or the last 4 digits of the credit card on file for the most recent purchase)
- Have the current Admin reach out to the support team directly (if possible) requesting the Admin be changed. Provide the Primary Shift Account of who the new Admin should be
If your previous Admin no longer needs access to Shift, please indicate this to our support team and we can transfer the subscription over from the old Admin to the new one
Learn more about Shift for Teams here.
Get in touch with our support team here.