If you are trying to pay for Shift and your payment keeps failing, we are here for you. 🙋
Shift uses Stripe as a payment platform.
Here are some possible solutions:
1. Make sure you are using a credit card 💳
Shift does not accept debit cards, gift cards, or paypal at this time.
2. Make sure the charge is being accepted by your bank. 🏧
Some banks disallow recurring charges unless you explicitly give the okay. Reach out to your bank and confirm that your bank is not blocking the charge.
3. Try a different card.💲
Stripe doesn't always agree with some credit cards. For this reason, it is best to try paying for Shift using a different card than the one that is failing.
Reach out to our customer support team. We will surely help you.