You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Failed Payments print icon

If you are trying to pay for Shift and your payment keeps failing, we are here for you. 🙋


Shift uses Stripe as a payment platform. 


Payments can fail for a variety of reasons. 


Here are some possible solutions: 


1. Make sure you are using a credit card 💳

Shift does not accept debit cards, gift cards, or paypal at this time. 

2. Make sure the charge is being accepted by your bank. 🏧

Some banks disallow recurring charges unless you explicitly give the okay. Reach out to your bank and confirm that your bank is not blocking the charge.

3. Try a different card.💲

Stripe doesn't always agree with some credit cards. For this reason, it is best to try paying for Shift using a different card than the one that is failing. 


Still having trouble paying? 🤔

Reach out to our customer support team here. We are happy to help in any way we can! 

1 out of 3 found this helpful

scroll to top icon