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Adding an IMAP account to Shift

Setting up an IMAP account in Shift requires a workaround. Since Shift is web-based, it does not directly support IMAP accounts, but there is a way to support it indirectly. Follow these steps to set up your IMAP account in Shift. 

This feature is available for all users.

Note: Your emails will physically migrate from your entire IMAP mailbox to an Outlook account. You will only be able to view your IMAP emails via Outlook. You will not be able to revert back to your local IMAP client. 

Note: If you are migrating a work/company IMAP account, you will need administrator privileges. 

First things first, please review these articles from Microsoft before getting started: 

Migrate other types of IMAP Mailboxes to Office 365

What you need to know about migrating your IMAP mailboxes to Office 365

By physically migrating your IMAP account to Office 365, you risk losing some of your emails. Shift cannot recollect any lost emails in the process. Please be careful while migrating your account to follow the steps in the articles above.

Getting Started

After reviewing the articles above, You can create an Outlook email account here in your browser. This is the account you will migrate your IMAP emails to. 

1. Create your Office 365 account 

2. Finish creating your account and log in.

3. Follow the steps in this article: Migrate other types of IMAP Mailboxes to Office 365

4. Connect your Office 365/IMAP account to Shift by adding a new email account. 

1. Open Shift

2. Click on the circular "Add Account" button in the sidebar

3. Add your Office 365 account to Shift.

4. Log in to your Office 365/ IMAP account in Shift


Can I set my IMAP account as my primary email account? 

No, not currently.

Shift does not support Office 365 accounts as the primary Shift account. 

Can I still access my IMAP emails outside of Shift? 

Yes, you can log into a browser using your new Office 365 account and see your IMAP emails there.

The emails in your IMAP account will have physically migrated to your Outlook account. 

You will not be able to access them outside of your Outlook account. A few days after you migrate your IMAP account, you will want to turn off syncing to avoid a disruption of service. 

Shift allows you to open your IMAP emails using Outlook. Wherever you can see your Outlook email, you will be able to see your IMAP emails. 

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  • 25-Jun-2019