Below are a few steps you can follow to help ensure Shift continues to run optimally. These tips can help address common issues that can sometimes make Gmail, apps, and other features in Shift slow.
We've added an Auto-Hibernate feature to Shift that keeps the RAM usage of Shift low. Auto-Hibernate automatically snoozes your unused views to keep Shift's impact on your computer's resources, particularly your RAM, low. Your snoozed tabs are still accessible and may take just a few seconds to load as they come out of their hibernation state. This setting is automatically turned on by default.
Tip: If you want to always get badges and desktop notifications for your most important apps, make sure to turn Auto-Hibernate off. You can do that by right-clicking on your app in the sidebar and clicking "Auto-Hibernate Off."
Tip: Thanks to Shift's access to APIs, you can leave Auto-Hibernate on for your added email accounts and still receive unread badges and desktop notifications.
Be careful when turning off Auto-Hibernate! If you turn off this feature for everything, you will notice a slower startup and a greater impact on your computer's resources. It is recommended to keep Auto-Hibernate on for as many accounts as possible.
Disable Hardware Acceleration
If you encounter any display issues in Shift, particularly if you use customized visual settings on your computer, you can turn on Disable Hardware Acceleration in your settings. This setting will also help reduce Shift's impact on your CPU, particularly if you're using an older computer or have RAM lower than the recommended 8Gb.
To turn this on, go to Options (lower left corner) > Settings > General > Functionality > scroll down to find Disable Hardware Acceleration towards the bottom of the list and toggle it ON on the right-hand side.
Disable Smooth Scrolling
Smooth scrolling in Shift enhances the visual quality of scrolling. Disabling this feature can also help reduce Shift's impact on your computer's resources.
To turn this on, go to Options (lower left corner) > Settings > General > Functionality > scroll down to find Disable Smooth Scrolling towards the bottom of the list and toggle it ON on the right-hand side.
It is recommended to regularly fully close and reopen Shift, such as during a break or at the end of each day. This will help keep Shift running smoothly by getting rid of any stale data. This is especially important if you are using Shift across multiple devices.
You can fully close and reload Shift by pressing Ctrl Shift R (for windows) or Cmd Shift R (for Mac).
Read more about using Shift across multiple devices here.
Complete your setup and learn about Shift's best features in our Getting Started section here.
Encountering performance issues after giving the above a try? Reach out to our support team here.