Your password to log into Shift is the same password you use to log into your primary email account.

Do you know your primary email account? 

If not, here are a few tips to identifying it: 

1. What email did you first use to sign up with Shift? Have you changed the primary email in Shift? 

2. What email do you get inbox do you get Shift emails from? 

3. If you are a paid user, what email does your Shift receipt get sent to? 

If you have trouble finding your primary account, please reach out to customer support here. 

If you already know your primary email account, please follow these steps: 

1. Open your browser

2. Go to the login page for Gmail or Outlook. 

3. Reset your password.

Since your password to Shift is the same password for your primary email account, you will always use the same password for both accounts. 

To reset your password on a Gmail account please click here or refer to their support team here for further assistance. 

To reset your password on an Outlook.com account please click here or refer to their support team here for further assistance. 

To reset your password on an Office 365 account please click here or refer to their support team here for further assistance.

Still having trouble? Reach out to the Shift customer support team here for help.