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Home > Known Issues > Why do some links open in a separate Shift window?
Why do some links open in a separate Shift window?
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Issue Summary 📄

In some cases, Shift will open a link in a separate Shift window rather than according to your Open links in Shift preference (i.e. either in a new web tab within Shift or in your default browser). 

 

These secondary windows will also often have limited functionality. For instance, they may not contain a search bar, nor offer the ability to perform commands such as "Print" or "Copy" or open a context menu when you right-click on the page. Below are a few known cases where Shift will open a native window:

 

  • Opening links from Google Calendar

  • Meeting links such as from Google Meet, Zoom, etc.

  • Clicking 'Preview" in a Google Form/Doc in email

  • Opening all website data in the Google Analytics app in Shift

  • Clicking on "Edit with Google Docs"

  • LinkedIn post links

  • Jira/Confluence links

Status: Fix request submitted with Development ⏳

A fix request has been submitted with our development team and is in the queue awaiting a solution. A timeline for when this issue might be fixed is unknown.

 

Temporary Workaround 💡

If you find a specific link that is opening in a native Shift window we suggest copying the page URL and pasting it into your Shift browser, or right-clicking on the link and selecting where you'd like the link to open. 

 


What's next?

Read about the latest fixes and features here.

 

Browse more solutions to common issues here.

 

Need help?

Get in touch with our support team here.

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