Sorry you’re having troubles. Shift is a young product, and with age comes wisdom.
Our team is aware that this problem exists and currently working to resolve it. As of yet, we do not have a solid timeline for this problem, however, once it has been resolved it will be released in Shift.
We understand your frustrations and would like to extend our sincere apologies for any inconvenience. If you continue to encounter this problem or another one, please submit a ticket and one of our Customer Success Experts will be in touch with you shortly.