You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Using WhatsApp in Shift
print icon

Are you a WhatsApp user and want to be able to use the app in Shift? Here is a summary of how to add WhatsApp to your setup and manage it in Shift!


WhatsApp is a communication app that allows users to send text messages and voice messages, make voice and video calls, and share images, documents, user locations, and more. The WhatsApp web application is available in Shift for any Shift Advanced user. For more information about the features available on WhatsApp, click here.


How to Add WhatsApp to Shift

  1. Open Shift and click on the plus sign in the bottom left-hand corner

  2. Click on 'Add Application'

  3. Tap on the search bar to type 'WhatsApp'

  4. Select 'WhatsApp', add your preferred account name and preferred account color

  5. Click on 'Save' and find 'WhatsApp' added to the Shift sidebar



Can I use Keyboard Shortcuts in WhatsApp?

You can easily navigate through WhatsApp with the help of keyboard shortcuts. In Shift, there are minor additions to shortcut commands. For example, the keyboard shortcut to create a new chat within WhatsApp is 'Ctrl/Cmd + N'. Whereas in Shift, the shortcut is 'Ctrl/Cmd + Alt/Option + N'. This rule is applied to all the shortcuts.


How do I Add Multiple WhatsApp Accounts to Shift?

Do you have a secondary WhatsApp account? Maybe three or four? No problem! With Shift, you can log in to multiple accounts of the same app without having to worry about logging in and out over and over again.


A WhatsApp account can only be verified with one phone number on one phone. There is no option to have a WhatsApp account with two phone numbers. However, if you have multiple WhatsApp accounts associated with different phone numbers you can add all of your accounts to Shift.

If you use multiple WhatsApp accounts or want to create an additional one, Shift gives you the power to access all of your accounts at the same time. Just follow the same steps in this video to log into your additional accounts by adding more WhatsApp accounts to your Shift sidebar. 

How do I manage my notifications and badges for WhatsApp in Shift?

  1. While in WhatsApp, click the little lock icon to the left of your top screen search bar.

  2. Click on Site Settings.

  3. From here you can allow and block notifications.


Your app notification settings can also be adjusted by performing a right-clicking on the WhatsApp icon in your sidebar and changing your settings in the dropdown menu. Shift honors the notification settings as set in the application.




After turning off your desktop notifications for WhatsApp, you may still continue to hear custom notification sounds from the WhatsApp app. To choose what you get notifications about on WhatsApp please refer to this article here.


What's next?

For more guides, click here.


Need help?

Get in touch with our support team here.

scroll to top icon