You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Home > Account, Billing, & Payments > How to find your receipt for your purchase of Shift
How to find your receipt for your purchase of Shift
print icon

After you upgrade to a paid version of Shift or whenever your annual subscription renews, you'll automatically receive a copy of your receipt from Team Admins are the only ones who will receive a copy of the receipt. Please ensure to double-check your spam/junk folder in case it landed there!


What to do if you can't find your receipt

Didn't get your receipt? No problem! Simply reach out to our support team and let us know We'll get a copy sent over to you ASAP.


How can I get a custom receipt?

If you require a receipt with more information please reach out to our support team and let us know what information you require. Make sure to provide us with a copy of the original receipt or the last 4 digits of your credit card (we just need this for security purposes)! After that, simply let us know what you need us to add to the receipt. A few ideas for what you might need:


  • First and Last Name
  • Company Name
  • Company Address
  • Postal Code / ZIP Code
  • City, Country
  • VAT
  • Other Tax Numbers

Our team will draft a custom invoice on your behalf based on the information provided. 


What's next?

Want to update your subscription preferences? Learn how here.

3 out of 9 found this helpful

scroll to top icon