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Home > Account, Billing, & Payments 💸 > Pricing, billing and refund policy
Pricing, billing and refund policy print icon

How much is Shift?

All amounts listed are in USD.

 

 

Basic

Advanced

Teams

Annual Fee (USD)

$0 (Free!)

$99.99

$99.99

(per member)

Number of Emails
(Gmail, GSuite, Outlook, Office 365)

2

Unlimited

Unlimited

Number of Apps

1

Unlimited

Unlimited

Shared Workspaces

Cross-Platform Support

(Windows, Mac, Linux)

Desktop Notifications

Remove Sent with Shift
(for every email)

Mute Notifications

Add Google Services

Extensions

Unified Search

Consolidated Billing

Team Management Dashboard

 

How to purchase and accepted payment methods

You can upgrade anytime by clicking on the red Upgrade button in Shift.

 

Our payment provider, Stripe, accepts the following methods of payment:

  • Visa
  • Mastercard
  • American Express

Billing policy

A subscription to Shift Advanced or Teams is available on an annual basis. Paid subscriptions are an opt-out model, meaning you must cancel if you do not want your subscription to renew automatically.

 

Your billing/renewal date is the date you originally paid for a Shift Advanced account. There is no way to change this billing date.

 

Refund policy

If you'd like to request a refund, please get in touch with our support team by clicking "Submit Ticket" in the upper right corner of this page.

 

If you live in a country with a mandatory refund policy, you may be eligible for a full refund. Our standard refund policy is 30 days. If you request a refund outside of the 30-day window, you will only be entitled to a prorated/partial refund for the remainder of your annual billing cycle.

 

Once you've submitted a ticket with our support team, your refund request will be processed right away. You should receive a refund receipt from Stripe sent to your Primary Shift Account email, as well as confirmation from our support team. Your account will automatically be downgraded to a Basic account and your subscription will be canceled so there are no additional charges in the future.

 

Refunds typically take between 5-10 business days to appear on your statement. We can only issue a refund back on the same credit card that the purchase was made originally.

 


What's next?

Need to update your payment information? Learn how here.

 

Need to update your subscription preferences? Learn how here.

 

Need help?

Get in touch with our support team here.

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