We know that your productivity soars when you stay logged in longer. After all, that is why we created Shift.
If you find yourself repeatedly getting logged out of your accounts in Shift - be it apps, extensions, or email - there may be a few reasons why.
Shift honors the security preferences of each of our apps, extensions, and email partners. Each third-party service has its own security measures set in place to keep your data safe meaning that you may be logged out of certain apps more frequently than others.
After you install Shift, sometimes Chromium (the open-source project that powers Shift) brings up a dialog asking for permission to store your data.
This permission is required as Shift is based on Chromium. If the permission is not granted, it will continue to log you out upon every startup.
1. Manually delete app data:
On Windows, delete the following folder:
or in some cases it can also be found in this folder C:\Users\<your name>\AppData\Roaming\Shift
On Mac, you will need to delete the following folder (you will need to hold down the 'Option' button and choose the 'Go' menu item in Finder):
Once, you have done this, re-launch Shift and log in with your Primary Shift email account.
2. Restart Shift and sign-in, and give this dialogue permission.