Are you experiencing issues with Shift? Have no fear, the Shift Success team is here!
You can contact us by creating a support ticket and we will respond as quickly as humanly possible.
1. Take a screenshot or video of the issue/bug you are experiencing. The more we understand your perspective, the quicker we can solve the problem.
2. Navigate to support.tryshift.com/home and click on "Submit Ticket". Categorize your ticket so our success team can respond quickly.
Tip: Including your primary email address and a screenshot with your request helps us address the problem more quickly.
3. Check your email. You should get an email confirmation that we have received your support request within a few hours. If not, try re-submitting your ticket again. We will do our best to respond to your request as promptly as possible.
4. Chat with us! We are looking forward to helping you.