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Home > Account, Billing, & Payments 💸 > How do I delete my account?
How do I delete my account? print icon

If you're uninstalling Shift because of a problem you are experiencing you can submit a support ticket here to troubleshoot the issue.

 

Shift supports Mac, Windows, and Linux operating systems. Please see below for a step-by-step guide to uninstall:

Mac

  1. Open Finder and navigate to Applications

  2. Drag and drop Shift into the trash or right-click and select move to trash

  3. Right-click trash and select Empty Trash

  4. Hold down the 'Option' button and choose the 'Go' menu item in Finder

  5. Delete the folder located at ~/Library/Application Support/Shift

Windows

  1. Open Settings and navigate to Apps & features

  2. Click on Shift

  3. Click on Uninstall

  4. Delete your application data by navigating and deleting the file located at C:\Users\<your name>\AppData\Roaming\Shift

Linux

  1. Open file manager

  2. Navigate to the directory containing the extracted shift-linux-XXX folder (where XXX is the release number)

  3. Right-click the extracted shift-linux-XXX folder and select Delete

  4. Delete your application data by navigating and deleting the file located at /home/<your name>/.config/Shift

 

If you would like your account permanently deleted off of the Shift server please submit a support ticket here.

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