Your security and privacy are our top priority here at Shift. Not only is Shift a great tool, but it is completely safe and secure to use.
Your data is as secure as your computer
First and foremost, nearly all data that the Shift desktop application uses is kept local to your computer. This includes the data that keeps you logged into your accounts within Shift. We highly recommend using a complex password to lock your computer. Read more about our suggestions here.
Shift integrates app and extension login security. That means when you log into your apps and extensions in Shift, you are using those app and extension security mechanisms to authenticate. Shift also uses the standard OAuth authorization protocol. We have been approved by Google to use the OAuth process, which is understood to have no known vulnerabilities. OAuth authorizes Shift (locally) to access your emails and download to your local computer. An identity token is stored against your Shift account in the cloud, but the token required to access your emails is always local. Shift can handle your mail privately and locally without any risk that anyone, anywhere – other than you – can gain access to your information, data, or emails. Read more about the OAuth process here.
How your data is kept safe
When you use the Password Management feature in Shift, your password data is always encrypted locally first before being sent to Shift's servers, where it is then encrypted a second time. Industry-standard encryption methods, AES and Argon2 are used in this process. Read more about Password Management security here.
Shift employees cannot view any email content, passwords, calendar information, app and extension information, etc. The limited access our team does have is only given so they can assist you. When a Shift employee leaves, their access is revoked immediately upon their departure and they no longer have access to any internal systems.
As part of regular development and maintenance, we perform regular audits and implement actions to continuously improve security.
Read more about Privacy and Security in Shift here.
Get in touch with our support team here.